This live event has finished
- Water mains pipe burst on the A38 Bridgwater Road.
- 12,000 properties and 23,0000 in Burnham, Highbridge and the surrounding areas have been hit by the burst water main.
- Bottled water is being handed out at Tesco in Burnham.
- Several schools are closing for the day.
- Pubs, restaurants and cafes are closing all across the area
Bristol Water update this morning:
Water supplies are now back to normal for the affected area. Overnight the reservoir has slowly been filling and we have carefully restored the water supply whilst flushing the mains for any air or dirty water.
We apologise for the inconvenience this emergency caused and thank customers for their patience.
Please see the advice at the end of this message if you notice trapped air or any discolouration.
Update from Bristol Water:
Water is now filling the storage reservoir on Brent Knoll and once we have a sufficient amount in the tanks we will begin restoring supplies across the area in a controlled manner.
This will take a few hours and will mean that as the supply returns more and more homes will get their water back until the water reaches the furthest parts of this network.
Tesco’s store closes at 11pm and we will closed down the bottled water supply distribution at that time as well.
We will retain the large tanks at Morrisons and Asda through the night. You will need to bring your own containers to fill at these points.
No water for us :( even the bottled water is in shortage @sainsburys #Taunton What the hell is going on @BristolWater #burstwatermain— @AliSweeting 01 May 2014
People queued in laps around the car park for #BristolWater supplies. @burnham_on_sea @Tesco. http://t.co/1Ic9HvMePZ— @WordJoanne 01 May 2014
Queuing for water at Tesco Burnham on sea #burstwatermain #bristolwater http://t.co/aPKqTBUFCl— @KarenDoble 01 May 2014
RT @coggins_charlie: First we needed endless amounts of sand bags, now there's a panic for water..#somersetproblems #burnham&highbridge— @SomersetProbz 01 May 2014
Still no water in Burnham on Sea. Can cope with no washing up, showers or *ahem*flushing but hate the Earl Grey withdrawal #tea— @FrancesEvesham 01 May 2014
The water supply has been cut off to my hometown. Who would have thought the apocalypse would hit Burnham-on-Sea first?— @SandhyaTee 01 May 2014
Feel sorry for my friends in Burnham on sea. No water for several hours because of a burst water pipe!— @CrazySadie92 01 May 2014
4:45pm Thu 1 May 14
The Victoria Hotel says
we at The Victoria Hotel are still open and will remain open for as long as we can ,
we have provided hand sanitizer for our customers use and using our private supply of spring water to wash glassware
How ever our kitchen will be closed if the water is not back on by 6pm
Sorry though the Toilets are Closed
Update from Bristol Water:
We still have bottled water supplies at Tesco’s car parks. We have now have 8 large tanks in the car park at Asda, Highbridge as well as 8 the car park at Morrisons, Burnham-on-Sea.
Customers will need to bring their own containers to take the water from the tanks.
Update from Bristol Water:
Work on the repair is continuing with the new pipe in place. Connections are being made which will allow us to start to fill this section of pipe.
We cannot begin to send water into the area affected until this main has been pressure tested.
If this all goes to plan then we can begin to refill the reservoir and carefully bring supplies back.
This will involve teams of staff opening hydrants where needed to flush the mains of any dirty water and let any trapped air out.
This whole process and the restoration of supplies is likely to take the rest of the evening and this assume we do not run into any problems.
We still have bottled water supplies at Tesco’s car parks. We have also put 8 large water tanks in the car park at Morrisons, Burnham-on-Sea. Customers will need to bring their own containers to take this water.
We will continue to update this site when we have further information.
Photo: Bev Milner Simonds
Nearly all the services at the Victoria Hotel in Burnham have had to close, with one rather important exception - they can still serve beer.
Martin Lloyd, landlord at the Victoria Hotel in Burnham, said: "We have had to close our kitchen because we can’t wash the dishes so we can’t do food. We can’t do lemonade or coke because they need water. If it goes on much longer we will have to close the toilets.
"But we can still serve beer.
"Everybody has been quite good they understand the situation. We have got a couple from Germany and they are OK. They understand it’s not our fault.
"It seems funny that we can only serve beer. A lot of people are complaining that we can only serve beer but it’s all we can do."
The queue of people in the car park at Tesco to get their supply of free bottled water being handed out by Bristol Water.
Weekly News photographer Mike Lang said: "A steady stream of water board lorries delivered packs of water to the 300 yard long meandering queue of shopping trollies in Tesco car park.
"Everybody is very friendly and polite to each other. There's a British bulldog spirit going on."
Due to the water supply failure in the local area we have had to close our public toilets in Burnham and Highbridge early today.— @SedgemoorDC 01 May 2014
Queues of up to 300 people are forming at the car park in Tesco in Burnham where Bristol Water are handing out free bottled water.
Photo via Bev Milner-Simonds.
Sanders Garden World in Brent Knoll have had to close their restaurant and toilets due to the water mains burst, but they have been able to keep their plants healthy thanks to their own water reservoir.
A spokesperson from Sanders Garden World said: “We can water our plants because we have got a water recycling systems.
"All the water runoff from our car park goes into an undergrounds reservoir so we can use that to water all our plants. We are safe for a few days.
“The water isn’t clean for human use but it keeps our stock alive.”
Pubs, restaurants and cafes in Burnham and Highbridge are being hit by the lack of water with many of them shutting down for the day.
Katie Frost from The Railway bar in Burnham said: “We’re still serving drinks but we have stopped serving food as we can’t wash up. We are possibly going to have to shut.
“It’s a tiny bit like chaos around here. Everyone is in the same situation as us.”
Adam Britton, assistant manager at The Rosewood in Burnham said: “We decided at about 2.30 to shut. I had people from Wetherspoons come in saying they had shut already. We’ve had to send staff home.
“Everybody is parking in our car park to get to Tesco for the bottled water.”
23,000 people and 12,000 properties will be without water as Bristol Water try to repair the burst water main along the A38.
A spokesperson from Bristol Water said: "We had hoped it was just a hole in the pipe but it’s a whole length of pipe that has to be replaced. It’s about two metres down in the ground.
"The new pipe is on its way. We have no estimates for when it will be finished. If it went really well it could be done by this evening but it won’t be ready for rush hour when everyone gets home.
"We have tankers to bring water into the various reservoirs but it’s never going to be enough.
"We have a vulnerable customers list where we will bring bottled water to more vulnerable people."
Bottled water was being handed out at Tesco car park but their supply has run out, with more water on its way.
Bristol Water carrying out excavation works to locate the burst main and repair the damage. Photos: Mike Lang
The following schools are closing for today and asking parents to pick up their children:
- East Brent First School
- Churchfield Primary School
- Brent Knoll Primary School
- Berrow School
The following schools are remaining open.
- King Alfred School
- St Andrew's Junior School
- Mark First School
- St Joseph's Primary School
- East Huntspill School
- West Huntspill School
East Brent First School are also closing for the day.
East Huntspill School and West Huntspill School are not closing as neither have experienced any change in their water supply.
Mark First School and St Joseph's Primary School are remaining open for today.
The works being carried out by Bristol Water on the burst water main.
Photo: Mark Durrant
Churchfield Primary School in Highbridge is also asking for parents to come collect their children as they have to close for the day.
Brent Knoll Primary School have followed Berrow School's lead in shutting for the day due to having no water supply.
The school are currently ringing parents to inform them of the situation and asking them to pick up their children.
King Alfred School in Highbridge and St Andrew's Junior School in Burnham are staying open for today.
A spokesperson from St Andrew's said: "We still have water at the moment. It's very low, but we are staying open."
Berrow School is closing for the day and asking parents to collect their children as the school has no water.
A spokesperson from Bristol Water said: "We have excavated down to the burst and are now assessing how to complete the repair.
"This main feeds water into a large supply reservoir on Brent Knoll which then feeds the area affected.
"Where we have been able, we have used other supplies to feed some of the areas affected, but we are unable to supply water into this reservoir from another source so as the reservoir empties supplies will cease."
Bottled water is now being handed out under the hello sign at the Tesco's car park in Burnham.
There are two pallets on site now and more are being delivered.
A MAJOR burst main water pipe is affecting water supplies to businesses and homes in Burnham, Highbridge and the surrounding areas.
The burst occurred on the A38 Bridgwater Road, between the bridge over the M5 and the East Brent roundabout.
The road is open but the work on the repair is slowing the traffic.
A spokesperson from Bristol Water said: “A crew from is on site excavating down to the burst to assess the damage and plan a repair.
“At this stage we do not know how long it will take to make the repair and how long it will be before we can return supplies back to normal.
“We apologise for the inconvenience this emergency is causing and we stress that we are working hard to complete the repair and return supplies.”