STAFF at a Weston-super-Mare care home were thrilled with their receent 'good' rating following a recent inspection by the Care Quality Commission (CQC). 

Summer Lane Nursing and Care Home in Weston-super-Mare was highlighted in the recent CQC report with residents saying “They are all caring, they all look after you”. 

Alykhan Kachra, Managing Director of Country Court Care said: "“We are very pleased with the report findings.

 “The staff team here at Summer Lane Nursing & Care Home go the extra mile everyday to deliver excellent care for our residents, this is reflected in the positive comments in the report."

During the inspection the CQC inspectors spoke to 15 residents and nine family members, as well as members of staff and health care professionals visiting residents the home.

People who used the service and relatives were complimentary about the staff.

The report quoted a relative of a resident who said, "The last five to six years their care has been phenomenal.

"They give my mum fantastic care.

"They are so hardworking and committed.

"They don’t do it for any other reason, they just care.

"They are the best carers I have ever come across”.

The report highlighted the quality of the food and noted that the chef was able to accommodate specific requests and dietary requirements, giving residents plenty of choice for their meals.

The report said: "People, their relatives and staff said the home was a safe place for people.
"Systems were in place to protect people from harm and abuse and staff knew how to follow them.
"The service had systems to ensure medicines were administered and stored correctly and securely.

"Staff were not always recording when they supported people to administer their creams and ointments.

"People were supported by a sufficient number of staff to keep them safe.

"Risk assessments had been carried out and they contained guidance for staff on protecting people.

"The provider followed safe recruitment procedures to ensure that staff working with people were suitable for their roles.

"People were complimentary about the food provided. Where people required specialised diets these were prepared appropriately.

"Staff had enough training to keep people safe and meet their needs.

"Staff understood people's needs and provided the care and support they needed.

"People received support from health and social care professionals."